Tingdene Properties Services
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Our services
Residential Property AppraisalTenant Find
Tenant referencing
Accompanied viewings
Property hand over
Rent Guarantee schemes
Landlord Insurance products
Inventories
Regular inspections
Routine Maintenance
Energy Performance Certificates
Commercial Block Management
Estate/ Development Management
The benefits of Tingdene Properties..
We only specialise in property rental and property management and own a wide range of properties ourselves so we understand the day to day issues that Landlords face when renting out their much valued investment.
We want to ensure that tenants receive the highest level of service and to know they are important to the Landlord and our business alike. A satisfied customer encourages longer term stability in a property. The costs associated with ever changing tenants reduce the Landlords overall margin despite enjoying capital growth in a strong market.
Property Appraisal
Our service starts with an appraisal of your current property(s) and a clear guide of what you can expect at each stage of the rental process. We will offer a rental band based on property condition, size and location. This will usually be a more attractive rental income than offered by our competitors, largely due to the quality of service that the tenant can expect to receive from Tingdene Properties.
We will provide information regarding any safeguards that can be made available such as Rent Guarantees and Landlord Insurance. At the same time we will be able to offer advice regarding EPC's (energy performance certificates), Gas Safety requirements and legislation concerning property rental. All of the relevant documentation and services are available from Tingdene Properties.
Tenant Find
Once the decision to rent the property has been made we will market the property through our Website, local newspaper advertising and via our database of customers looking for property in your area. Should a more aggressive campaign be necessary we can also provide leaflet drops and open days to increase the interest in the property.
Tenant Referencing
Through a professional organisation a reference will be carried out giving essential information that is required in order to ascertain the suitability of each prospective tenant. In most cases the cost of such referencing is paid by the tenant however in some cases Landlords may wish to cover this cost to make the property more attractive to the market.
This information will include:-
Credit scoreBankruptcy CCJ/Court decree
Anti fraud check
Personal identity check
Report on detrimental undisclosed address credit history
There are a range of referencing services which can be discussed in more detail by contacting Tingdene Properties..
Accompanied Viewings
Our team will carry out property viewings with the prospective tenants ensuring that clear information is provided regarding the tenant and Landlords obligations at each property. Viewings will be available to tenants daytime, evenings and weekends to ensure the needs of those with busy lives are met.
Property Handover
Upon acceptance of a tenant(s) we will arrange a handover of the property which will include the following:-
· Signing of the tenancy agreement· Reading meters and agreeing them with the tenant
· Key handover
· Collection of final monies due
· Setting up of standing order mandate
· Inspect and agree schedule of condition & inventory
· Explanation of appliances & heating systems
· Issue of call-out numbers for breakdowns/emergencies
Following the handover all meter readings will be forwarded to the relevant utility companies together with the details of the new tenant(s). This will include notification to the Local Council - Council Tax department.
Rent Guarantee Schemes
A Rent guarantee and Legal Expenses cover are available through Tingdene Properties. More detailed information can be found by clicking on the HOMELET link.
Landlords Insurance
There are many products available and we aim to connect you with the best possible products for the property rental / investment market. Below are just a few of the bespoke products available:-
Comprehensive Buildings InsuranceContents insurance for furnished properties
Contents insurance for un-furnished properties
Emergency assistance insurance
Portfolio insurance
Low -cost buildings insurance
For more information regarding these services please contact us so that we can discuss your specific needs in more detail..
Inventories / Schedule of Condition
This is a comprehensive document detailing every fixture and fitting in the property including details of condition and serial numbers if applicable.
The schedule of condition lists room by room colour schemes, carpets, curtains fixtures again by colour /age/condition.
We will draw the tenants attention to all of the contents of the document during the handover and duplicate copies will be signed and witnessed. Upon termination of the tenancy the report will be compared to the condition it is returned in.
Regular inspections
At agreed intervals we will carry out a thorough inspection of the property to ensure it is being maintained in an acceptable condition by the tenant. A summary of our findings will be reported back to the Landlord including any wants of repairs should they arise.
Routine Maintenance
We will monitor essential certification of each individual property, in particular, Gas Safety Certificates and report to the Landlord when renewal is looming.
In some cases Landlords will agree a level of expenditure with ourselves for breakdowns and emergency repairs so that these can be carried out speedily and at efficient cost without them having to be involved. This can be particularly beneficial to clients who spend time abroad. In other cases the Landlords wish to be contacted directly by the tenant. The level of service required is entirely flexible and can be determined at the outset. Changes can of course be made to this at any time future. All engineers used by our company carry the correct credentials and qualifications for the work they do and we hold copies of their relevant Liability insurance at all times.
Energy Performance Certificates
More commonly known as EPC's, these certificates are required for each individual rented property and are required by Law for all rental properties.
Tingdene Properties can arrange for certification if required.
For more details of the extensive range of services please feel free to call us or fill out an enquiry form and we will contact you as soon as possible
to discuss your requirements.
Block Management / Estate Management
We currently manage a range of apartment blocks throughought Northamptonshire. This service also covers the Management of Housing Estates and Developments which have not been adopted by the Local Authorities.
The service we provide covers every aspect of the Management and some of these are detailed below:-
· Collection of Maintenance charges
· Monthly / Annual Management Accounts
· Instruction and Management of Gardening contractors
· Instruction and Management of Cleaning contractors
· Monitoring and reporting property breakdowns
· Sourcing of competitive Buildings Insurance
· Fielding day to day enquiries from Residents
· Managing Annual Maintenance of building